1. Simon had worked as a bank ____________ for several years before he was promoted to branch manager.

assistant
teller
operator
manager

2. The report suggested that the company establish a training program and ________ a mentor system.

set out
to set up
setting up
set up

3. The results of the tests were too __________ to change the scientists' opinions.

inconclusive
conclusive
unpredictable
obvious

4. If I were you, I __________ request a raise.

would have
could have
might have
would

5. If the computer develops a virus, then it _______ a technician.

need
needs
would have needed
needed

6. Customers these days are _______ demanding than in the past

too
too
more
so

7. You should check with the manager, _________ you might get in trouble for making the decision yourself.

unless
otherwise
if
in case

8. When the photocopier jams, I always get Jason _______ it.

fix
to fix
to correct
fixing

9. Although the shipment arrived on time, it was ________ at customs.

delay
delays
held up
held down

10. Employee loyalty ___________ when a confidential document was leaked to the press.

was questioned
doubted
was broken
was doubted

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